What kind of results can I expect?

If you use Smile Better product properly, it will remove all the stains that have built up over the years and restore your teeth to their optimal whiteness. It is important to remember that genetics play a big role in the natural colour of your teeth. Everyone’s natural colour is different and no teeth-whitening product in the world can modify the genetic makeup that defines your tooth’s colour. The average person will remove all stains within 7-14 treatments. Others may require more to remove deeply set stains.

How does teeth whitening gel work?

Your teeth have pores and act like a sponge; absorbing the colours of the food and drink you ingest each day. Over time, those stains continue to get deeper into the tooth and can no longer be removed by brushing or over-the-counter products like whitening strips. To remove these stains, an effective and safe whitening gel is required to gently open up the pores and soak into the tooth. Active ingredients lift the stains to the surface. After whitening, your pores require time to naturally rehydrate and re-mineralise (i.e. pores go back to smaller size). This is why it is best to whiten before bed and apply desensitising gel after each whitening session. Reducing the amount of coloured food (especially coffee, tea, wine, and tobacco) for as long as possible will greatly reduce the chances of your teeth re-staining quickly.

Will Smile Better teeth whitening gel remove stains caused by smoking, coffee, red wine etc.?

Yes: Smile Better products are specifically designed for users who experience tooth discolouration due to lifestyle habits such as smoking, red wine, and soft drink/coffee/tea consumption. With each application we recommend you do not do either of these for at least 12 hours after each treatment – completing you applications prior to bedtime will therefore see the best results.

What does the research say?

Smile Better uses 18% Carbamide Peroxide (NOT Hydrogen Peroxide) as our main active ingredients and it has proven to be effective and extremely safe. Smile Better ingredients are the best in the market. They are effective, safe and easy to use.

What kind of results should I expect and how long do they last?

Depending on your initial shade, your teeth can get up to 7-12 shades whiter. Smile Better formula is proven to work but each individual is different making it impossible to predict results. Once you reach your goal shade of white it is recommended that 1-2 applications are completed every fortnight to maintain the great white result as there will be inevitable fading due to the consumption of foods, drinks, smoking etc.

How long does it take for teeth to get their whitest?

Although results should be evident after a few days of maximum treatments, your teeth often start to become visibly lighter initially at the tip of teeth after 2-3 days. Anywhere from 7-14 days will get your teeth to the absolute whitest, it also depends on the initial shade of teeth and length of time worn. Remember that it may take longer for some teeth to whiten if your initial shade is dark. Ultimately the number of uses required to achieve maximum results vary by individual and amount of initial discoloration.

Please Note: Every time you whiten your teeth; you are removing years of stains so please be patient. If you have to do shorter sessions (but more of them), then that will also be effective. Once you have the results you’re looking for, it takes very little to maintain those results for life.

How long does the perfect teeth whitening process take?

Smile Better recommend starting at 20 minutes and working your way up to 60 minutes. Results are present after just a few applications but we find most customers achieve their desired shade after 7 consecutive days of applications. After the 7-day period we recommend a maintenance application once a fortnight to counter-act against any staining which may occur by your intake (e.g. coffee, red wine) choices.

Should I brush my teeth before or after each application?

Smile Better recommend brushing & flossing your teeth before applying, and simply rinsing & wiping your teeth afterwards.

How do I turn on / activate the LED Accelerator Light?

To activate our LED Accelerator Light please remove the plastic tab located under both batteries.

Do my teeth need to be straight or perfect? Can they be crooked?

No: our mouth trays are customisable to your tooth structure.

Can I whiten my teeth if I have braces?

Sorry: No. You will need to wait until your braces have been removed to whiten your teeth. This is true for our product and any other whitening product. This is because as a result of the braces on your teeth you will be unable to make a proper impression. Also whitening gel can only touch the surfaces of the teeth not covered by your brackets. You would have darker squares on each of your teeth – we don’t think a look you’d want. Please come back to Smile Better when your braces are off.

What do I do when I get excess saliva in my mouth while the trays and led in my mouth?

Don’t worry, you can quickly remove the LED light and spit the saliva out. It is also normal to swallow a small amount of whitening gel. This won’t do you any harm.

How much ‘Smile Better’ gel should I be using per application?

Smile Better recommend each individual tray application (upper or lower arch) will use approximately 1/4 cc of Smile Better Whitening Gel. In other words, a matchstick size blob of gel at the bottom of each tooth indent within the teeth trays.

How important is the use of Smile Better mouth trays?

Very Important. Using Smile Better Mouth Trays is essential to ensure proper bleaching results. Some other mouth trays may be toxic, or made of cheap materials.

How should I store my Smile Better Gel and how long do they last?

All Smile Better whitening gel should be stored in a dry cool environment, we recommend in a refrigerator. Generally the shelf life of most teeth whitening products is approximately 12-24 months, but can be as little as 3 months for some products. However, the potency of the whitening should remain effective for a couple of months past this date. It is recommended that the products purchased be used within 3 months.

Are there any reason why I should not use Smile Better teeth whitening products?

Smile Better always recommends that the following whitening candidates do not use teeth whitening products:

  • Pregnant and Lactating mothers.
  • Those currently treated for a serious illness.
  • Children under the age of 15 years old.

Are there any side effects?

There are normally no side effects. Only in some rare occasions teeth or gums can be a little sensitive after application. This usually occurs in the first week. Please make sure you are not applying gel to gums. The sensitivity of your teeth and gums can be reduced in the following ways:

  • Reduce usage and time / or frequency until the sensitivity subsides
  • Stop the application for 2-3 days, then continue the daily application
  • Use mild toothpastes and soft toothbrushes to reduce gum irritation during the application stages.
  • Make sure you don’t let the gel contact your gum and wipe it off. If for any reason you have anything other than mild sensitivity in the gums or teeth please stop the treatment until you speak to your dentist.

How does Smile Better teeth whitening work?

Our system will remove most stains with a gentle action that whitens your teeth. As the active ingredient in the gel Carbamide Peroxide is broken down oxygen and acts upon the stained organic deposits, which oxidises them into a white colour. This process brings both the intrinsic and extrinsic parts of the tooth closer to its natural unstained colour. Your tooth structure remains unchanged. Years of clinical tests have demonstrated the safety and effectiveness of this system.

How long does my order take to arrive?

It usually takes for Australia 2-5 days. For international varies from 15-20 days.

What makes Smile Better teeth whitening kit special?

Smile Better product contains the most effective and the safest percentage of whitening formula to remove stain and transforming your teeth into a whiter perfect smile. It’s safe and effective.

Where can you ship to internationally?

We are able to ship to most countries throughout the world. The international shipping fee will be different for each country (total fees will show in your shopping cart at checkout).

Should I be using the desensitising gel?

Dentists and hygienists recommend a post-whitening application for everyone using any type of teeth whitening product, regardless of their pre-existing sensitivity. In fact most people suffer from sensitivity regardless of teeth whitening application. Desensitising gel is fluoride infused to block pores and nourish the tooth and promotes natural rehydration.

Can I purchase just the whitening gel or desensitising gel?

Yes of course. Our professional-grade whitening and desensitising gel syringes can be purchased separately in packs of 3 syringes.

What is the shelf life of teeth desensitising gel?

Each of our 3ml syringes of desensitising gel are individually sealed for freshness. It will therefore remain effective for 1 year (if stored at room temperature) and 2 years (if refrigerated). It is recommended that the products purchased be used within 3 months.

How many applications in one syringe (whitening or desensitising)?

Each 3ml syringe delivers 3-4 applications (both top and bottom teeth).

Are your products cruelty-free or vegan?

Yes! All our products are cruelty-free and vegan. We do not do any animal testing nor do we work with any factories that do so. The glycerin in our gels is vegetable based.

Is the product registered with the FDA?

Both our teeth whitening gel and desensitizing gel is registered with the FDA. Our factories are FDA and ISO certified to ensure customers receive the very highest quality in optimal conditions to maintain freshness.

Gum irritation (turning white or burning sensation).

Gum irritation is a rather common reaction to whitening and is not serious. Luckily, there are some ways you can address this. In the event that you have gum irritation, we recommend taking a break from whitening for a few days to allow your gums to recover. You can swish with warm salt water to ease the discomfort. The key to minimising the gum irritation is to avoid the whitening gel from having prolonged contact with your gums. Make sure you are not putting too much gel into the tray. You only need a matchstick head size of gel in each tooth indent. Too much gel will ooze out and sit on the gums.

Remove any excess gel that has spread onto your gums with a cotton swab or your finger + a tissue. If irritation persists, rub Vaseline on your gums prior to inserting your trays. The Vaseline will act as a barrier so that less whitening gel is able to come into contact with your gums and irritate them.

Important: Always consult your dentist before using any teeth-whitening product. If your gums bleed, this may be a sign of underlying dental issues. Cease using the product and consult your dentist.

When will I start to see results?

Results will vary from person to person depending on stain level, genetics, and dietary habits. As a general rule, a person with average stained teeth and no natural sensitivity will see results in 7-14 applications. For those with sensitivity (who require shorter whitening sessions), it may take more than 14 applications. Just remember, each time you whiten; you are removing years of staining. Be patient! Once you have removed all your stains, it is incredibly easy to maintain those results for life!

Is it safe to whiten my teeth while I’m pregnant?

Consult your dentist prior to using any teeth-whitening product if you are pregnant or may become pregnant. Conclusive research has not yet been done on the safety of teeth whitening while pregnant.

What causes tooth sensitivity?

Tooth sensitivity is caused when the inner nerves of a tooth are exposed to changes in temperature (most often cold). 60% of Americans suffer from tooth sensitivity as a result of diet, aggressive brushing, or cracked/broken teeth. In the case of whitening, the active ingredient in whitening gel opens up the pores to lift stains. In the process, the teeth become slightly dehydrated. This dehydration temporarily reduces insulation and allow the nerve to be more susceptible to changes in temperature. Don’t Worry, tooth sensitivity due to whitening is temporary! Your teeth naturally rehydrate and remineralize. Sensitivity does not last more than 36 hours generally. We highly recommend using desensitizing gel after each whitening session. It relieves pain and helps protect/nourish the teeth as they rehydrate.

Is the whitening process permanent?

Your teeth are constantly under attack by stains in food, drink, and tobacco. These stains build up over time. Each time you whiten, you are removing years of staining. Although results are not permanent, it’s very easy to maintain a white smile for life! After your initial treatments to remove old stains, most people only need touch-ups 4-6 times per year to maintain their ideal results.

Is professional teeth whitening safe? Will it damage my enamel? Is this whitening system safe?

Studies from the Academy of General Dentistry, (AGD Impact, April 1998, p.23), during the past five years have proven the lab direct teeth whitening process to be safe and effective. A small percentage of people may experience some tooth sensitivity and gum irritation, which disappears once you stop using the Hi-Intensity Whitening Gel or by decreasing the amount of time you use the whitening system. As with anything, abuse of a product can result in undesirable consequences. In the event that you are unsure of your current oral health, talk with your dentist prior to whitening.

Will the product whiten tobacco stains?

Yes it will! In fact, people who use tobacco products are likely to see the most extreme changes. Tobacco stains tend to be more stubborn, but with consistent applications and a little patience, you will see a major change.

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